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Our Exceptional Team of Office Staff

Psychological Health is also home to an exceptional team people helping run the day-to-day operations and ensure our clients have a pleasant experience.

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Testing Coordinator 

Karen has a degree in Computer & Information Science and an AAPC CPC certificate as a medical coder from Virginia Tech.  She has worked as Psychological Testing Coordinator since 1999- retiring in 2020 and returning to this position in 2022.  Karen also served as our Office Manager from 2006 until 2020. 

 

Karen’s main goal is to organize and facilitate psychological testing and to work closely with Public Safety jurisdictions and our clinical staff to help meet their needs.  She also works with pain management, helping with patient scheduling and psychological testing to ensure a quick, efficient, and rewarding experience.   

  

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Office Manager

Lori has been with Psychological Health Roanoke since 2023. She enjoys collaborating with her colleagues and providing support to both staff and clients.

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Administrative Assistant 

Janet has been with Psychological Health Roanoke since 2010 upon retirement from the Roanoke City Police Department after 33 years of service.

 

She is creative and enjoys making personalized woodworking products. Janet enjoys relaxing at Smith Mountain Lake on weekends. 

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Finance/Marketing/Advantage EAP Specialist

Sharon joined the team in 2019 after retiring from the VA Medical Center, where she served for 30 years as a federal accountant.

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She enjoys working on the financial side of the organization and looks forward to supporting and helping grow the EAP program.

Sharon enjoys spending as much time as possible with her daughter Sarah, her cat Sabel, maintaining her home and her (far too many) German automobiles.

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She vacations on Longboat Key, Florida as time allows.

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Receptionist 

Cecelia Eckstein

Cecelia was brought onto the team in 2024. 

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She enjoys painting and home decorating along with spending time with her daughter and their puppies, Teddy and Benji.

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She has a positive attitude, kind spirit and amazing ability to connect with our clients. ​​

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Receptionist / Records Management

Kendra Henderson

Kendra joined Psychological Health in 2023. She manages all aspects of Medical Records and also serves as a receptionist, helping ensure the office runs smoothly and patients feel welcome.

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Outside of work, Kendra enjoys spending time with her special needs daughter, who loves bowling and competing in state competitions.

 

She also has two cats and enjoys cooking and experimenting with new recipes.

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 Finance Office

Jinger has been a valued member of the Psychological Health Roanoke team since 1993. Her many years of hard work, dedication, and commitment have played an important role in the continued growth and success of the practice.

 

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